Centralize returns in one, easy-to-use platform
With QT9™ MRP, you get real-time visibility into returns by connecting them to your company-wide operations. Boost customer satisfaction, and save time and money by making returns easier and faster.
Modernize your return tracking system
Experience total traceability no matter the status of your returns. Meet strict regulatory compliance standards by centralizing your records in one platform that scales with your needs. Automate return and replacement records based on previously shipped orders.
Automate Return Processes
Simplify Quality and Compliance
Reduce Turn-Around Times
Real-time returns management software for instant metrics
Optimize your return processes for consistency across your organization. Get real-time insights via dashboard reports with drill-down capabilities that allow you to view returns the way you want. Visualize return trends using intuitive graphs, charts and reports.
Eliminate Spreadsheets
Minimize Manual Operations
Capture Full Audit Trails
Monitor returns with greater transparency
Easily track and resolve returns, send replacement goods and approve or deny claims. Monitor returns end-to-end by RGA number, sales order, customer name, item name, part number, status, expected quantity, quantity received, scheduled date, actual receive date and lot number.
Maintain Inventory Accuracy
Identify Customers with High Returns
Verify Every Return or Exchange
Automate quality management
Integrate with QT9's full-featured Quality Management System (QMS) software for easy, automated quality control. Escalate returns for review and resolution via customer feedback, corrective actions and/or nonconforming products applications.
Create Quality Records in QT9 QMS
Streamline CAPAs
Analyze Nonconforming Products
